Cookies Policy

Cookies are small text files that a website may place on your computer, mobile phone, tablet or other device when you visit. They allow the website to recognise your device and remember certain information about your visit. Cookies may help a website work correctly, remember your preferences, understand how visitors use its pages and provide content that is more relevant to you.

Some cookies are placed directly by The Pokies Casino. These are sometimes called first-party cookies. Other cookies may be placed by service providers or other organisations that support website functions, measurement, security, advertising or other services. These are commonly called third-party cookies. The use of third-party cookies is subject to the relevant provider’s own privacy information and policies.

Cookies may be session cookies or persistent cookies. Session cookies are generally removed when you close your browser. Persistent cookies remain on your device for a set period or until you remove them. The length of time a cookie remains active can vary depending on its purpose and the settings of the relevant service.

The word cookies in this policy may also include similar technologies, such as pixels, tags, software development kits, local storage and device identifiers. These technologies can perform functions similar to cookies, including recognising a device, measuring activity or helping to protect an account and website.

The Pokies Casino may use cookies and similar technologies for several purposes. The exact cookies used may change as our website, services and technology develop. Some cookies are necessary for the website to function, while others are optional and help us improve your experience.

Strictly necessary cookies

These cookies support essential website and account functions. They may help with page navigation, account access, session management, security, fraud prevention, system stability and the delivery of requested services. Without these cookies, some parts of the website may not work properly. Because they are required for core functions, they may not be available for disabling through every preference tool.

Preference and functionality cookies

These cookies remember choices you make, such as language, display preferences, region or other settings. They can help provide a more consistent experience and reduce the need to enter the same information repeatedly. If you refuse or delete these cookies, certain preferences may not be remembered and some website features may be less convenient to use.

Analytics and performance cookies

These cookies may help us understand how visitors use the website. For example, they can provide information about which pages are visited, how users move through the website, whether pages load correctly and whether technical issues occur. The information may be used in aggregated or otherwise appropriate form to measure performance, identify improvements and make the website easier to use.

Security and risk-management technologies

Cookies and related technologies may be used to help detect unusual activity, prevent unauthorised access, protect accounts, support responsible operation of the website and investigate suspected misuse. These tools may consider information about a device, browser, session or interaction with the website. They are not intended to replace other security measures, but may form part of a broader security and risk-management process.

Marketing and advertising cookies

Where used and permitted, these cookies may help measure the effectiveness of communications or show advertising that is more relevant to a visitor’s interests. They may be used to limit repeated advertising, understand interactions with campaigns or recognise a browser across services. Marketing cookies are generally optional. Choosing not to accept them may reduce the relevance of advertising but should not prevent access to core website functions.

• Operate and secure the website and related services.
• Remember selected settings and preferences.
• Understand website traffic, performance and use.
• Identify technical faults and improve website content.
• Support account security, fraud prevention and risk management.
• Measure communications and, where applicable, advertising activity.
• Meet legal, regulatory, operational and record-keeping requirements.

When you first visit the website, you may be shown a cookie notice or preference tool. This may allow you to accept optional cookies, reject optional cookies or select particular categories. Your choices may be saved through a cookie or similar technology so that they can be remembered during later visits. If you use a different browser, device or cleared browsing data, you may need to set your preferences again.

You can also control cookies through your browser settings. Most browsers allow you to view, delete, block or restrict cookies. You may be able to set your browser to notify you when a cookie is being placed on your device, or to refuse certain categories of cookies automatically. Browser controls differ between providers, so you should review the settings and help information for your chosen browser.

Disabling or deleting cookies may affect the way the website operates. For example, you may need to enter information again, lose saved preferences or be unable to use certain account or security features. Blocking all cookies may prevent parts of the website from loading or functioning as intended. Strictly necessary cookies may continue to operate where they are needed to provide a requested service or protect the website.

Some third-party services may provide their own tools for controlling cookies or similar technologies. We do not control the design, availability or operation of those tools. You should check the relevant third party’s information if you want to understand how it collects and uses information or how to manage its technologies.

Cookie preferences are separate from other choices you may have under applicable privacy laws. Accepting an optional cookie does not necessarily mean that all related information can be used for every purpose. Information collected through cookies may also be handled under our Privacy Policy and other notices that apply to the relevant service.

Depending on the cookie or technology involved, information collected may include an IP address or an approximate location derived from it, browser type, device type, operating system, language settings, referring page, pages visited, links selected, dates and times of activity, session information and general interaction data. The information collected will depend on how you use the website and the functions available at the time.

Cookies do not usually contain your full name or complete account credentials. However, information collected through cookies may be associated with an account, device or other information that can identify or relate to you. We may use information from cookies together with information collected when you use our website or services, subject to applicable privacy requirements and our Privacy Policy.

We expect users to keep their devices, browsers and account details secure. You should not use another person’s device or account without permission, and you should take reasonable steps to prevent unauthorised access to your browsing data. If you believe your account or device has been compromised, stop using it where appropriate and follow the relevant security or account-support process made available through the website.

We may update cookie information, including the types of cookies used, their purposes or the way preferences are managed. Changes may be made when our website, services, technology or legal obligations change. The updated version will be made available on this page, and the date or notice associated with the update may be displayed on the website.

If you want more information about how The Pokies Casino collects, uses, stores or discloses personal information, please read our Privacy Policy. It explains the broader information-handling practices that may apply when you visit the website, create or use an account, contact us or access related services.

If you have a question about this Cookies Policy or wish to raise a privacy-related concern, please use the contact or support channel made available through the website. We may need to verify your request before providing information or making changes. We will handle requests in accordance with applicable requirements and the information reasonably necessary to respond.

This policy is intended to provide clear general information for users in Australia. It does not change any applicable terms, account conditions, responsible gambling information, privacy rights or legal obligations. If a conflict arises between this policy and a specific notice displayed when a cookie is collected, the more specific notice may apply to that collection activity.